I have been in Bangalore for the past 2 ½ yr
during which I have completed my PGDM-IB in marketing specialization from a
reputed business school (IFIM BSCHOOL), Bangalore and also come across
different field projects during my course curriculum. I’ve a good feeling of
what’s important for the consumers (their needs and wants) while I observe how
the consumers are consuming new technologies & media now and how it
could change in the Future.
When I was in
my 1st term, a concept was installed in our mind i.e.4P’s
(introduced by E. Jerome McCarthy).it was all about the most commonly used
tenants of marketing. And what happens now is coaching about 4'V's in different
classes. That’s how world is going now very fast and unstoppable. If you will
not able update with it the ready to cry on your product lunch day.
Product, Price,
Place and finally promotion.
Just lock this
statement in your mind, and compare with the recent marketing integrates. You
will definitely argue with me while understanding the changing world. Whatever
is there in your mind is appropriate because the world is changing fast and
that the world won’t never been the same
While the 4 P’s
offer a good basic framework for understanding the all encompassing nature of
marketing, they are missing one key ingredient that has been made apparent by
the consumer revolution – the consumer’s involvement in the process. In the
next post we will discuss about the 4C's AND 4V's.while we are updating
our-self with C's and V's.
unexpectedly 21st
century consumers adopt new technologies and consume media, are changing, as
per my own view and experience, I can bet that many marketers have changed
because the consumer is now in the driving seat!!! This has a huge impact on
the way we should interact with them as the consumer becomes a medium itself.
Then you will
ask me that there are other marketers who don’t change and continue to apply
old principles and also successful at this point of time.4p’s are eligible to
handle this 21st century customer then I want to give you more
evidence regarding this.
Information
sheet—REVOLUTION OF MEDIA AND COMMUNICATION
|
medium
|
radio
|
Tele -vision
|
Internet
|
i-pod
|
Face
book/twitter
|
Reach point
50 million
for others and FB 200M
|
38 years
|
13 years
|
4years
|
3 years
|
9 months
|
The age of
interactive information has turned the four P’s into 4C’s and now 4V’s.
This adoption
of new technologies is driven by the digitalization of everything (music,
picture, movie etc) The consumers want to consume this content on every devices
(PC, TV, Smart Phone, Slate etc) while the content in is the CLOUD and viral
marketing
The speed of
transactions is faster, more dynamic and happening real time. The world is
moving into a more demand-based view. Customers are exposed to large amounts of
ads every day. Yes this is how you should interact with your consumer for a
better future.
Now days the
e-generation way changed the way of advertisement world. You can observe the
evolution (from broadcast / mass marketing to interactive / targeted
marketing).
Each and every
concept is remodeled with customer centered approach. In one of the popular
blog it was mentioned in very interesting way...there is an evolution from
interruption marketing to permission marketing.
In interruption
marketing:
Just imagine a
picture; you’re late for your office. And the food supplier asks you for
another dish to taste. Whenever you are late you are getting the same question
back to you. Will you give him the same attention? Today you are busy and
already 20 late to your meeting and waiting for a cab near to the hotel. But
this time the server of the near hotel came to you and repeated the same
question. What are the chances you will pay any attention at all? you’re
probably going to even develop a strategy to avoiding further interruptions-not
making eye contact, brushing them off or scolding the.It will happen if yu
still following the old p’s.
Permission
marketing:
It is all a
customer wants these days. They will talk with you if they are getting enough
self respect in the first hand along with a good understanding. As per the
author Permission marketing is the privilege (not the right) of delivering
anticipated, personal and relevant messages to people who actually want to get
them.
This evolved
concept recognizes the new power of the best consumers to ignore marketing. It
realizes that treating people with respect is the best way to earn their
attention. Real permission works like this: if you stop showing up, people
complain, they ask where you went. Don’t disturb you’re customer or prospect
with unexpected appearances nor irritate them.
Just give them
the solution for their query, whenever they ask for it or raise a reasonable
doubt. Don’t raise objections and questions on an interactive situation. At the
end of the day this is modern day brand play…
That is a good tip especially to those new to the blogosphere.
ReplyDeleteBrief but very precise info… Thanks for sharing this one.
A must read post!
My blog post click here
This design is incredible! You definitely know how to keep a reader amused.
ReplyDeleteBetween your wit and your videos, I was almost moved to
start my own blog (well, almost...HaHa!) Fantastic job.
I really loved what you had to say, and more than
that, how you presented it. Too cool!
Here is my web site ... exclusive holidays South Africa flats South Africa
For latest information you have to pay a visit world wide web and on world-wide-web I found this
ReplyDeleteweb site as a most excellent web page for latest updates.
Have a look at my page business consulting Johannesburg
Yes! Finally something about plus size work clothes.
ReplyDeleteFeel free to surf to my webpage; More information